I want to say I am privileged to be a part of such a respected association, the Tennessee Collectors Association.  I was advanced rather quickly into the position from Vice-President to now President once Steve Rust resigned earlier this year. I have been with TCA for a number of years.  My coompany has been a member since 2004.

I have been with NACM E. Tennessee for 13 years, 14 this November 29th 2017 in fact as their Collection Manager for 6 of those years, before that I was Credit Reporting Specialist. The duties as a Credit Reporting Specialist were to help aid in the understanding of how to read a Credit Report for our members, pulling vital information from search engines to provide to our members to most current and up to date information so our members could make sound decisions upon extending credit.

My goal as President of TCA is to use my people skills to motivate our members to return to the TCA meetings so that TCA will be as strong as it once was.  We have lost a few and I would like to see them return.  One way I would like to do this is to be more proactive in contacting members myself to see where we failed them or what their needs are so that we ( TCA )  can aspire to meet those needs so they will return.  If you know an agency or lawfirm in your area that is not a member of ACA/TCA, please contact our membership chariman, Roger Medlin, at [email protected] or by calling (423) 304-0520. 

TCA has started be more proactive with our website and we are in hopes our members will take a look at where we are and where we would like to be moving forward. It is clear that we are living in a highly competitive /networked environment and we must adept, cultivate what works, and stopping what doesn’t.

I wish to work closely with the entire TCA board members and team to make sure every deadline is met and every goal is achieved.  Getting people on board is easy,  keeping them there is the trick.

Thank you for this opportunity, Kathy